It only takes a few minutes to get premium quality underwear delivered to your front door! Follow the steps below to help get you started:
Create an account by simply selecting “Join Now” or “Log In” located at the top of our homepage
Select what styles you want:" thong", "cheeky", "mixed" (combination)
Select your size (small, medium, large, x-large)
Enter your billing and shipping information and we will take care of the rest!
Now sit back and relax, your first order of Beneathe is on its way
(All orders are in the mail within 5 business days of the 15th of the month or in other words when the countdown on our website hits zero.)
Please keep in mind that if you order AFTER the countdown of that current month expires your order will typically be shipped with the following month's orders. Don’t be shy to email us for any inquiries, we won’t bite!
Oops! Looks like something went wrong (shocked face emoji) BUT we will do anything and everything to try to fix it! If you’re having trouble contact our customer support to fix any issues you might have with your account.
To contact customer support, email email@example.com for help. We’ll get you situated asap, so hang tight because we’ve got you covered!
Comfort, happiness, and love! With every beneathe bag, you can expect two pairs of undies with the style preference you chose when you subscribed (cheeky, thong, or mixed). Doesn’t that sound amazing?! If you haven’t signed up, what are you waiting for??
Each month we select two pairs of undies that we think are cute and something you might enjoy!
You can expect your package to be shipped on the 1st of each month. Due to high volume, packages can sometimes take longer than one week to be received. If that’s the case we will do our best to keep you informed, but don’t hesitate to ask! You will receive an automated tracking email when your bag ships.
Club Confidence is our referral and rewards program designed to emphasize community engagement. At beneathe, we believe that everyone deserves to feel confident in their skin and want you to discover and celebrate your uniqueness! Joining the club unlocks awesome perks, like exclusive prices on single add on items and ways to earn Confidence Points that can be exchanged for rewards (like 100 percent off your purchase!).
Did we mention that it’s totally FREE and super simple to sign up? We’ll even give you 100 Confidence Points just for joining! Click “Join Now” below to become a member.
WAYS TO EARN
Complete the actions below and earn Confidence Points. The more you earn, the less you spend!
50 Confidence Points Like on Facebook Follow on Instagram Celebrate a birthday
100 Confidence Points Signup Place an order Share on Facebook
WAS TO SPEND
Ready to cash in? Don’t miss out on the perks!
300 Confidence points = $3 off discount 600 Confidence Points = 50% off coupon 1200 Confidence Points = 100% off coupon
REFER A FRIEND
Help our community grow by uplifting and empowering your friends with these amazing benefits too! Give your friends a 25% off reward and receive 25% off on your next order when they complete a purchase. Confidence is contagious and so are these rewards!
PLEASE NOTE: Cratejoy subscribers must create a Club Confidence account through beneathe.com in order to unlock perks. Your monthly subscription will still be managed through Cratejoy.
All sales are final and unfortunately nonrefundable; even if they have yet to ship (canceled after the 15th). However, your feedback is important to us, if you are having an issue, please let us know. We can be reached 24/7 at firstname.lastname@example.org
Although we expect that this will never happen, you can always contact us at email@example.com with any problems regarding your order. Our staff will do everything we can to fix any issue you’re having as soon as it is brought to our attention.
Yes! If there is a cause you’re passionate about, please send us an email to firstname.lastname@example.org and we’ll take a look! Make sure to follow us on social media as we will be doing polls each month of who we should donate to!
Oh no, we thought we covered everything! If any of your questions weren’t answered by the FAQ page and you have any other inquiries feel free to send us an email at email@example.com and allow us a 24 hour response period.